The actions responses and interpretive schemes that emerge between or among the parties in a conflict determine whether the management of difference moves toward harm or toward value this book issues an invitation to engage in a thoughtful dialogue about human difference conflict and communication. Conflict exists when the differences we notice challenge us when they require work to make them livable the work of conflict involves making decisions about how to act in a specific situation and how to respond to the actions of others. A compilation of 12 essays examining current theory and research in the field of conflict management the essays are organized around six topical areas covering such issues as negotiation and bargaining mediation and arbitration and organizational communication and international conflict. Littlejohn and domenici provide the foundation for a thoughtful dialogue about human difference conflict and communication readers gain insight into why conflict occurs how to analyze specific conflicts and strategies for mapping an effective approach. Written from the authors experience in conflict intervention in their private consulting practice engaging communication in conflict uses a communication perspective to address insights and methods in private mediation small group facilitation system design large scale interventions and public issue management
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